You can get help from the IRS in several ways. The IRS has combined
special forms and instructions as well as Publication 54 in Package
1040-7 for U.S. citizens and residents living abroad.
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You can get the package and additional
assistance by writing to:
Internal Revenue Service
Assistant Commissioner (International)
Attn: CP:IN:D:CS:HQ
950 L'Enfant Plaza South, S.W.
Washington, DC 20024
During the filing period, you can also get the necessary federal
income tax forms and publications from U.S. embassies and consulates.
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You can also call your nearest U.S. embassy or consulate,
or the IRS office numbers listed below, to find out when and where
assistance will be available. These IRS telephone numbers include
the country and city codes required if you are outside the local
dialing area.
| Berlin, Germany |
(49) |
(30) |
8305-1140 |
| London, England |
(44) |
(207) |
408-8077 |
| Mexico City, Mexico |
(52) |
(5) |
209-9100 |
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Ext. 3557 |
| Paris, France |
(33) |
(1) |
4312-2555 |
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Ext. 1210 |
| Rome, Italy |
(39) |
(6) |
4674-2560 |
| Singapore |
(65) |
|
476-9413 |
| Tokyo, Japan |
(81) |
(3) |
3224-5466 |
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TaxFax Service. Using the phone attached to your fax
machine, you can receive forms and instructions. Forms can be
ordered by fax at the following locations:
| San Juan, Puerto Rico |
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(787) |
759-4524 |
| Tokyo, Japan |
(81) |
(3) |
3224-5465 |
| Virginia, USA |
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(703) |
368-9694 |
Follow the directions from the prompts. When you order forms,
enter the catalog number for the form you need. The items you
request will be faxed to you.
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Within the United States. To find out what services are available,
get Publication 910, Guide to Free Tax Services. It contains
a list of free tax publications and an index of tax topics. It also
describes other free tax information services, including tax education
and assistance programs and a list of TeleTax topics.
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Personal computer. With your personal computer and
modem, you can access the IRS on the Internet at www.irs.gov.
While visiting our web site, you can select:
- Frequently Asked Tax Questions (located under Taxpayer
Help & Ed) to find answers to questions you may have.
- Forms & Pubs to download forms and publications
or search for forms and publications by topic or keyword.
- Fill-in Forms (located under Forms & Pubs) to
enter information while the form is displayed and then print
the completed form.
- Tax Info For You to view Internal Revenue Bulletins
published in the last few years.
- Tax Regs in English to search regulations and the Internal
Revenue Code (under United States Code (USC)).
- Digital Dispatch and IRS Local News Net (both
located under Tax Info For Business) to receive our electronic
newsletters on hot tax issues and news.
- Small Business Corner (located under Tax Info For
Business) to get information on starting and operating a
small business.
You can also reach us with your computer using File Transfer
Protocol at ftp.irs.gov.
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Phone. Many services are available by phone.
- Ordering forms, instructions, and publications. Call
1-800-829-3676 to order current and prior year forms, instructions,
and publications.
- Asking tax questions. Call the IRS with your tax questions
at 1-800-829-1040.
- TTY/TDD equipment. If you have access to TTY/TDD equipment,
call 1-800-829- 4059 to ask tax questions or to order
forms and publications.
- TeleTax topics. Call 1-800-829-4477 to listen to
pre-recorded messages covering various tax topics.
Evaluating the quality of our telephone services. To
ensure that IRS representatives give accurate, courteous, and
professional answers, we evaluate the quality of our telephone
services in several ways.
- A second IRS representative sometimes monitors live telephone
calls. That person only evaluates the IRS assistor and does
not keep a record of any taxpayer's name or tax identification
number.
- We sometimes record telephone calls to evaluate IRS assistors
objectively. We hold these recordings no longer than one week
and use them only to measure the quality of assistance.
- We value our customers' opinions. Throughout this year,
we will be surveying our customers for their opinions on our
service.
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