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Publication 593 2000 Tax Year

How To Get More Information

This is archived information that pertains only to the 2000 Tax Year. If you
are looking for information for the current tax year, go to the Tax Prep Help Area.

You can get help from the IRS in several ways. The IRS has combined special forms and instructions as well as Publication 54 in Package 1040-7 for U.S. citizens and residents living abroad.

Envelope: You can get the package and additional assistance by writing to:

Internal Revenue Service
Assistant Commissioner (International)
Attn: CP:IN:D:CS:HQ
950 L'Enfant Plaza South, S.W.
Washington, DC 20024

During the filing period, you can also get the necessary federal income tax forms and publications from U.S. embassies and consulates.
   
Phone: You can also call your nearest U.S. embassy or consulate, or the IRS office numbers listed below, to find out when and where assistance will be available. These IRS telephone numbers include the country and city codes required if you are outside the local dialing area.

Berlin, Germany (49) (30) 8305-1140
London, England (44) (207) 408-8077
Mexico City, Mexico (52) (5) 209-9100
Ext. 3557
Paris, France (33) (1) 4312-2555
Ext. 1210
Rome, Italy (39) (6) 4674-2560
Singapore (65) 476-9413
Tokyo, Japan (81) (3) 3224-5466
   
Fax: TaxFax Service. Using the phone attached to your fax machine, you can receive forms and instructions. Forms can be ordered by fax at the following locations:

San Juan, Puerto Rico (787) 759-4524
Tokyo, Japan (81) (3) 3224-5465
Virginia, USA (703) 368-9694

Follow the directions from the prompts. When you order forms, enter the catalog number for the form you need. The items you request will be faxed to you.

Within the United States. To find out what services are available, get Publication 910, Guide to Free Tax Services. It contains a list of free tax publications and an index of tax topics. It also describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics.
   
Computer: Personal computer. With your personal computer and modem, you can access the IRS on the Internet at www.irs.gov. While visiting our web site, you can select:
  • Frequently Asked Tax Questions (located under Taxpayer Help & Ed) to find answers to questions you may have.
  • Forms & Pubs to download forms and publications or search for forms and publications by topic or keyword.
  • Fill-in Forms (located under Forms & Pubs) to enter information while the form is displayed and then print the completed form.
  • Tax Info For You to view Internal Revenue Bulletins published in the last few years.
  • Tax Regs in English to search regulations and the Internal Revenue Code (under United States Code (USC)).
  • Digital Dispatch and IRS Local News Net (both located under Tax Info For Business) to receive our electronic newsletters on hot tax issues and news.
  • Small Business Corner (located under Tax Info For Business) to get information on starting and operating a small business.

You can also reach us with your computer using File Transfer Protocol at ftp.irs.gov.

   
Phone: Phone. Many services are available by phone.


  • Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current and prior year forms, instructions, and publications.
  • Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040.
  • TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829- 4059 to ask tax questions or to order forms and publications.
  • TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.


Evaluating the quality of our telephone services. To ensure that IRS representatives give accurate, courteous, and professional answers, we evaluate the quality of our telephone services in several ways.

  • A second IRS representative sometimes monitors live telephone calls. That person only evaluates the IRS assistor and does not keep a record of any taxpayer's name or tax identification number.
  • We sometimes record telephone calls to evaluate IRS assistors objectively. We hold these recordings no longer than one week and use them only to measure the quality of assistance.
  • We value our customers' opinions. Throughout this year, we will be surveying our customers for their opinions on our service.

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