March 29, 1995
IRS Extends Phone Help Hours
WASHINGTON - The Internal Revenue Service tax help lines
-- already available from 7:30 am to 5:30 pm each weekday -- will be
open from 10:00 am to 2:00 pm on the next three Saturdays, the final
weekends before the April 17 filing deadline. The IRS is offering
these extra hours especially for taxpayers who have questions about
completing their 1994 tax returns.
As of March 18, the IRS had answered about 45 million calls
this filing season to both its live assistance and automated lines,
bringing the total this fiscal year to 50 million.
On the "live" lines, IRS representatives answer callers' tax
questions or help them resolve account matters, such as bills or
payments. The toll-free number to call is 1-800-829-1040.
The automated system -- Tele-Tax -- offers taped messages on
about 140 tax subjects as well as refund information for taxpayers who
have filed their returns. The taped messages are available 24 hours a
day. Refund information is generally available from 7:00 am to 11:30
pm weekdays. Details on using Tele-Tax, including a list of recorded
topics, are in the IRS tax instruction booklets. The toll-free number
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