GAO reviewed the status of the Internal Revenue Service's (IRS) FedState
Cooperative Program, focusing on: (1) potential program benefits to
taxpayers, IRS, and the states; (2) conditions that may impede program
success; and (3) states' concerns on the impact of IRS reorganization on
the program.
GAO found that: (1) the potential benefits of the FedState program
include increasing taxpayer compliance, reducing taxpayer burden, and
improving the efficiency of tax administration functions; (2) the
FedState joint electronic filing program reduces administrative costs
for IRS and the states by detecting math errors and eliminating
transcription errors; (3) taxpayer data tape exchanges enable IRS and
the states to identify taxpayers who fail to file a return or who owe
more taxes; (4) the state refund offset program allows IRS to levy state
refunds to fulfill the federal tax debt; (5) IRS lacks a centralized,
strategic plan for ensuring that the FedState program is achieving the
agency's objectives; (6) IRS and the states do not have a system to
monitor and assess the results of individual FedState projects; (7) IRS
needs to establish performance-based criteria for the program so that
district offices can make more informed decisions on resource
allocations and program priorities; and (8) some states have expressed
concern that the reorganization of IRS will have a negative impact on
the FedState program.
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