IRS News Release  
October 23, 2001

IRS National Problem Solving Day Set for November 3

WASHINGTON - The Internal Revenue Service will hold a Problem Solving Day on Saturday, November 3, especially for taxpayers who need to resolve federal tax issues and can´t take advantage of weekday problem-solving service.

“This is a special day for taxpayers who need help,” said IRS Commissioner Charles O. Rossotti. “It´s one more way the IRS goes the extra mile to help taxpayers.”

Nationwide, 43 IRS Taxpayer Assistance Centers will be open from 9 a.m. to 3 p.m. local time, so that taxpayers or their representatives can meet individually with IRS experts dedicated to resolving long-standing problems. IRS decision-makers will be on-site to expedite solutions.

For the Saturday event, taxpayers are encouraged to schedule their appointments as soon as possible by calling toll-free: 1-800-829-1040. However, taxpayers without an appointment are welcome to attend.

“People who can´t make problem-solving appointments for our regular weekday service tell us they appreciate this extra opportunity to have their tax accounts straightened out,” said Jerry Heschel, IRS Director of Field Assistance.”

Problem Solving Saturday locations are available by calling 1-800-829-1040 or visiting

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