January 21, 1999
IRS Helps 3,600 Taxpayers at Saturday Service
WASHINGTON - Ice and snow in the Northeast and wet weather in the
Northwest did not keep taxpayers from turning out in impressive
numbers for the January 16 kick-off of the Internal Revenue
Services Saturday walk-in hours. More than 3,600 taxpayers were
assisted nationwide.
IRS Commissioner Charles O. Rossotti said the expanded Saturday
service is one of a series of steps designed to make it as easy as
possible for taxpayers to get the help they need. Saturday access
to IRS representatives complements our user-friendly Web site and
around-the-clock toll-free helpline, he said. We will provide
walk-in service every Saturday throughout the filing season as an
added convenience for our customers.
Walk-in service will be offered for 12 additional Saturdays through
April 10. The next five Saturdays will focus on assisting low-income
taxpayers who may be eligible for the Earned Income Tax Credit
(EITC). However, other taxpayers are welcome to drop by with tax law
questions or to pick up tax forms and IRS publications.
Forms, publications and a host of helpful information may also be
downloaded from the IRS Web site (www.irs.ustreas.gov). Additional
help is available 24 hours a day, seven days a week by calling the
IRS toll-free helpline at 1-800-829-1040.
To find one of the Saturday walk-in locations near you, call the IRS
helpline or visit the IRS Web site, which will have a listing later
this month.
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