March 25, 1998
Final Modernization Request
for Proposal Released
WASHINGTON - The Internal
Revenue Service will release the final Request for Proposal (RFP) for a prime systems
integration services contractor for IRS's computer systems on March 26, 1998. The prime
contractor will provide program management, systems development, and integration
capabilities needed to implement IRS's extensive systems modernization project as outlined
in its Modernization Blueprint.
The IRS expects to award the contract in December 1998 and to
phase in the technology gradually, starting in 1999.
"Systems modernization is one of our most critical
goals," said Charles 0. Rossotti, Commissioner of Internal Revenue. "Modernized
technology will provide us with the architectural platform to support a modernized
organizational structure and business practices, and will give us the tools we need to
improve customer service."
The Modernization Blueprint has five phases. The
implementation of applications that will improve certain aspects of customer service are
among the early deliverables. The initial phase focuses on systems that will give
taxpayers easier access to the IRS either by telephone or over the Internet, and give IRS
customer service representatives access to all the account information they need to
resolve taxpayer account issues accurately, completely, and timely. It also provides for
improved systems and data security to limit access to tax account information to only
those employees who need the information in order to assist taxpayers. The RFP is
available on the IRS Procurement Web site at http://www.irs.gov.
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