November 03, 1997
Nov 15 Will be First IRS
Problem Solving Day
WASHINGTON - Taxpayers in 33 cities are invited to Problem Solving
Day on Saturday, November 15, 1997, from 9:00 a.m. to 5:00 p.m. During
this open house, individuals with long-standing tax problems who have
had difficulty getting answers will have the opportunity to meet with
IRS employees face-to-face.
We want to reach out to taxpayers who have been unable to resolve
their problems. Opening our office on a Saturday offers taxpayers a
new way to work with us towards a solution,þ said the Taxpayer Advocate,
Lee Monks, in Washington, DC.
Some of the problems IRS employees will be ready to handle include
misapplied payments, non-receipt of refunds and unresolved bills.
Interested taxpayers and/or their representatives may call
1-800-829-1040 or the special localphone number for their city to
schedule an appointment for November 15. Locations and phone numbers are
Taxpayers are encouraged to call for an appointment so IRS will
have the right problem solver there to help. "We won't turn away anyone
who wants to attend our Problem Solving Day," said Monks. "However,
scheduling an appointment increases the likelihood that we will be able
to solve the problem in the least amount of time."
November 15 is the first monthly Problem Solving Day. Others will
be scheduled in cities throughout all IRS districts.
Taxpayers who are unable to come in on November 15, can always call
the IRS toll-free line -- 1-800-829-1040 -- Monday through Friday 7:30
a.m. to 5:30 p.m. to request their problem be referred to the Taxpayer
Advocate. The Taxpayer Advocate is the primary champion for taxpayers
with problems that cannot be resolved through ordinary channels.
Problem Solving Day Locations Call for Appointments
State/City Telephone #
Laguna Nigel 714-360-2178
Los Angeles 213-894-8852
San Jose 408-494-8285
Ft. Lauderdale 954-423-7684
New Orleans 504-558-3019
St. Paul 612-290-3061
St. Louis 314-539-6900
Oklahoma City 405-297-4745
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