October 02, 1997
IRS Releases Modernization
Request for Proposal
WASHINGTON - The Internal
Revenue Service released on schedule yesterday a draft Request for Proposal (RFP) for a
prime systems integration services contractor for IRSūs computer systems. This prime
contractor would provide systems development and integration capabilities needed to
implement IRS' Modernization Blueprint, which was submitted to Congress in May.
"Everyone agrees that having the appropriate technology is essential to providing
the good customer service that the American taxpayer deserves," said acting
Commissioner Michael P. Dolan.
The blueprint has five phases. The initial phase focuses on the systems the IRS needs
to give taxpayers easier access to the IRS either by telephone or over the Internet, and
to give IRS customer service representatives access to all account information they need
to resolve taxpayer account issues accurately, completely and timely. It also provides for
improved systems and data security to permit access to only those employees with a
"need to know" to assist taxpayers.
Building these systems will cost approximately $333 million over five years. These
systems will provide the infrastructure for future modernization. The remainder of the
approximate $640 million cost for this part of the blueprint would cover maintenance and
support costs over the following ten years. However, since bidders are expected to
evaluate the specifications and costs as part of the contract, the dollar amount could
"The timely issuance of the RFP is another important milestone in systematically
moving the Modernization program forward," said Dolan.
The IRS expects to issue the final RFP on Jan. 15., 1998, after receiving comments from
the technology industry and other stakeholders. The draft RFP is available on the Treasury
Department's website at www.ustreas.gov.
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