Pursuant to a congressional request, GAO discussed the Internal Revenue
Service's (IRS) Tax Systems Modernization (TSM) Plan, focusing on: (1)
IRS efforts to correct TSM management and technical weaknesses within an
established time frame and cost figure; (2) IRS plans to collect
delinquent taxes and correct accounts receivable discrepancies; and (3)
the viability of return-free filing. GAO noted that: (1) IRS has
attempted to address its management and technical weaknesses, but its
initiatives do not satisfy previous recommendations or provide assurance
that the problems will be timely corrected; (2) IRS continues to spend
billions of dollars on TSM solutions, but it has little confidence in
its ability to deliver an effective system within the established TSM
time frame and cost figure; (3) IRS is rethinking its modernization and
operational initiatives related to accounts receivable and delinquent
taxes, but it projects a 13-percent decrease in collections for fiscal
year 1996; and (4) return-free filing is a viable option if taxpayers
continue to provide information regarding their tax status and number of
dependents, and employers are legally authorized to compute tax
liabilities under final withholding.
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